Hydra-Shot by Healthy Hydration | Review

The HydraShot, marketed by Healthy Hydration, is a private-labeled version of the EHM-H9B hydrogen water generator manufactured by EHM Global in China. While the device offers some solid engineering features, significant concerns about customer protection and after-sales support warrant careful consideration.

Build Quality and Design

Positives

• Well-constructed electrolytic cell
• Effective double-chamber design that separates oxygen from hydrogen
• Quality Proton Exchange Membrane (PEM)
• Small, precise electrolytic holes for efficient gas generation

Design Limitations

A notable design flaw exists in the protective plastic covering over the electrodes. While intended to protect against high pressure, this component creates a significant maintenance challenge as it makes cleaning underneath the electrodes extremely difficult. This could potentially lead to buildup and hygiene concerns over time.

Technical Features

• Dual-chamber separation system
• PEM technology implementation
• Pressure management system
• Electrolytic cell design

Major Concerns

Customer Protection Issues

The most significant red flags concern the company's customer protection policies:

1. Return Policy
   • Effectively no return policy
   • Permanent "special pricing" ($289 marked down to $199) used to void return eligibility
   • 20% restocking fee applied universally
   • No exceptions made even for damaged-on-arrival items
2. Warranty Coverage
   • Practically nonexistent warranty protection
   • Limited recourse for defective units
   • Unclear support channels for technical issues

Value Assessment

While the device itself shows decent engineering and build quality, the complete lack of customer protection makes it a risky investment. The constant "special pricing" strategy appears designed specifically to circumvent normal consumer protection expectations.

Recommendation

Despite the solid technical aspects of the HydraShot, the concerning business practices around returns and warranty make it difficult to recommend. Potential buyers should:

• Carefully consider the lack of consumer protection
• Research alternative products with better warranty terms
• Document any issues immediately upon receipt
• Understand they have limited recourse if problems arise

Final Verdict

The company's customer-hostile policies overshadow the product's technical merits. Consumers would be wise to explore alternatives with more transparent and customer-friendly policies.